Superrare Systems Status

Users are currently unable to change profile photos
Issue investigation: Our engineering team is investigating (18:00 — May 1)
Issue resolution Our engineering team identified the issue and resolved it (21:30 — May 1)

Some users are experiening delayed display of blockchain events such as newly minted artworks or recent sales
Issue investigation: Our engineering team is investigating why events are slow to index (23:00 — Apr 14)
Issue resolution Our engineering team identified issues with indexing and restored service (23:10 — Apr 14)

Users are reporting increased 500 errors for pages and Activity Feed not loading.

Issue first experienced: Users experience the first Activity Feed failures (03:40 — Apr 10)
Issue investigation: Our engineering team is investigating (10:15 — Apr 10)
Issue resolved: Engineering team identified and fixed an issue with a core service exceeding resource allocations (11:32 — Apr 10)

Some users are reporting issues while signing up for a new account: (01:00 — Mar 9)
Investigation: Our engineering team is continuing to investigate new account signup issues (14:15 — Mar 9)
Issue resolved: Our engineering team deployed a fix to user signups. (05:32 — Mar 10)

Some users are reporting increased 404 errors for pages or artworks
Issue investigation: Our engineering team is investigating (16:30 — Mar 6)
Issue resolved: Our engineering team rolled back a new change and service is now restored (16:50 — Mar 6)

Some users are reporting missing artworks (not loading), especially on artist profile pages
Issue investigation: Our engineering team is investigating (17:55 — Jan 14)
Issue resolved Our engineering team found the root cause of the issue and resolved it (18:08 — Jan 14)

Some users are reporting that they cannot see content when logged in
Issue investigation: Our engineering team is investigating (22:55 — Jan 11)
Issue resolved: Our engineering team rolled back a new change and service is now restored (23:05 — Jan 11)